It’s late Friday afternoon. You are sitting in your office, exhausted and frustrated. The week could not have been worse. The project is a mess, the team is in disarray and the VP is breathing down your neck. You have fought off about a dozen fires since morning. You almost had a fist-fight with that marketing ‘dude’. You are not even thinking about the upcoming conversation with the VP. The weekend is ruined. The best you can do to soothe yourself is by believing that its just one of those days (though you think there have been too many of them lately).
There was a knock at the door.
It’s Neville (hint: inspiration from Harry Potter series).
Gosh, no. With Neville, you know its trouble. The expressions on his face do not suggest otherwise.
“Boss, we have a problem”.
Sigh.
“I am listening”.
“I have been trying to get this fixed by myself for past 3 days, hoping it will go away. I fear that we have hit a hard rock. Our credit card processing system for the upcoming launch is completely broken. We do not have a solution.”
Ouch.
So only when you thought your day could not get worse, Neville proved you wrong.
What would you do?